Introduction
This Privacy Policy explains how OraxSoft processes personal data when you use OraxDesk, our websites (oraxaccess.com, oraxsoft.com), and related services.
We comply with applicable data protection laws including the GDPR where relevant.
Data we collect
- Website & Console: IP address, browser/device info, login credentials, audit logs
- OraxDesk Client: Device ID, device name, OS, IP, session times, hardware summary
- Support: Name, email, company, ticket content
Self-hosted deployments: Your organization controls server-side data. OraxSoft does not receive remote screen content unless you explicitly enable such features.
Why we use your data
- Operate and secure OraxDesk products
- Authenticate users and enable remote connections
- Provide support and prevent abuse
- Improve reliability and performance
We do not sell your personal data.
Cookies
We use essential cookies for authentication and security. Analytics cookies, if any, require consent where required by law. You may manage cookies in your browser settings.
Your rights
You may request access, correction, deletion, restriction, portability, or object to processing. Contact: [email protected]
Contact
OraxSoft
Email: [email protected]
Product: oraxaccess.com